High-tech customer engagement solutions for the technology industry

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We help brands harness the power of human connection across every digital interaction to stay all-ways connected.

Why we’re here:

From messaging, chat, social media, reviews, and SMS, to owned and channel-based digital communities, we help brands harness the power of human connection across every digital interaction to stay all-ways connected.

Why you’re here:

You’re a customer service executive who understands how messaging and automation can modernize your contact center
You’re a customer experience champion who knows how a brand community can deflect support costs and increase loyalty.
Or, you’re a marketing leader who needs a social media marketing solution that scales with big businesses.

Customer-first, enterprise-level software and services

Khoros Communities

Khoros Care

Khoros Marketing

Host a vibrant space for people to connect, get answers, and share experiences

Scale digital care on the channels customers prefer, made more powerful with automation

Simplify social media marketing operations to build and protect your brand

Here's what Khoros can do for you

Deflect calls and support costs

Increase customer satisfaction and loyalty

In-house experts in social media and community management for Khoros customers

Social media governance and approvals
In-app messaging
Integrate into data and business systems tech

 Customers can get answers from peers
 Social media intelligence through listening and insights
 Proactive customer engagement

About Khoros

Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey.

Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.

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