From messaging, chat, social media, reviews, and SMS, to owned and channel-based digital communities, we help brands harness the power of human connection across every digital interaction to stay all-ways connected.
Why you’re here:
You’re a customer service executive who understands how messaging and automation can modernize your contact center. You’re a customer experience champion who knows how a brand community can deflect support costs and increase loyalty. Or, you’re a marketing leader who needs a social media marketing solution that scales with big businesses.
Customer-first, enterprise-level software and services
Host a vibrant space for people to connect, get answers, and share experiences
Scale digital care on the channels customers prefer, made more powerful with automation
Simplify social media marketing operations to build and protect your brand
Here's what Khoros can do for you
✓ Deflect calls and support costs
✓ Increase customer satisfaction and loyalty
✓ In-house experts in social media and community management for Khoros customers
✓ Social media governance and approvals ✓ In-app messaging ✓ Integrate into data and business systems tech
✓ Customers can get answers from peers ✓ Social media intelligence through listening and insights ✓ Proactive customer engagement
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey.
Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.